PRIVACY NOTICE

Data Protection Declaration


1 Information about the collection of personal data

1.1 In the following, we provide you with information about the collection of personal data through the use of our website. Personal data is any data about your identity, including your name, address, e-mail address(es) and user behaviour.


1.2 Responsible pursuant to Art. 4 Para. 7 of the EU General Data Protection Regulation (GDPR) is TMD Friction Services GmbH, Schlebuscher Str. 99, 51381 Leverkusen, Germany, info@tmdfriction.com (see our company information). You can contact our data protection officer by e-mail at Datenschutz@tmdfriction.com or by writing to our postal address, addressing your correspondence to “The Data Protection Officer”.


1.3 When you contact us by e-mail or using a contact form, the data you provide (your e-mail address and, where applicable, your name) will be stored by us, to enable us to respond to your queries. We will delete any data provided to us in this way as soon as it is no longer necessary for us to store it, or will restrict its processing in cases where we are legally obliged to store it.


1.4 Please see below for detailed information about the relevant procedures we follow in cases where we use commissioned service providers for individual services available on our website or wish to use your data for advertising purposes. This information also includes the relevant criteria for storage periods.


2 Your rights

2.1 You have the following rights with regard to the personal data we store on you:


  • Right to access
  • Right to rectify and delete
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability

2.2 You also have the right to lodge a complaint with a data protection supervisory authority about the way in which we process your personal data.


3 Collection of personal data through visiting our website

3.1 If you use our website purely for information purposes, i.e. if you do not register with us or share data with us in any other way, we will collect only the personal data transferred to our server by your browser. If you wish to view our website, we will collect the following data that we require for technical purposes to display our website to you and guarantee its stability and security (legal basis is Art. 6 Para. 1 Sentence 1(f) of the GDPR):


  • IP address
  • Date and time of the request
  • Time zone difference between local time and Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Respective volume of data transmitted
  • Website the request has come from
  • Browser
  • Operating system and its interface
  • Language and browser software version

3.2 When you use our Services on this site in order to find out if the TMD Product you have purchased is a fake, we will use the following personal data :


  • Your Name
  • Your Email Address
  • Your phone number
  • We will use this information solely for the purpose of establishing if the product code you have entered is a legitimate code for a original TMD Product and to inform you of the result thereof. Your data will not be used for any other purposes. Your data will not be provided to any third parties. Your data will be erased once we have informed you about the product code.

3.3 In addition to the collection of the data specified above, cookies will also be stored on your computer when you use our website. Cookies are small text files that are sent to your browser when you visit a website and are stored on your hard drive. They provide the owner of the website (in this case, us) with specific information. Cookies cannot execute programs or place viruses on your computer. They serve to make the website more user-friendly and effective.


3.4 Use of cookies:


  1. This website uses the following types of cookie, the scope and functionality of which are outlined below:
    • Transient cookies (see b)
    • Persistent cookies (see c)
  2. Transient cookies are automatically deleted when you close your browser. These include, in particular, session cookies, which store a “session ID” that can be used to assign different browser requests to the entire session, thereby enabling us to recognise your computer if you visit our website again. Session cookies are deleted when you log off or close your browser.
  3. Persistent cookies are automatically deleted after a specific period, which can differ from cookie to cookie. You can delete the cookies in your security settings at any time.
  4. You can configure your browser settings as desired, to reject the acceptance of third-party cookies or all cookies, for example. However, please note that if you do so, you may not be able to use all the features of this website.

Other cookies


Cookie name Origin Type Use/description Duration Example formulation
WordPress plugin simple cookie notification bar Required Stores the user’s confirmation with regard to the cookie information
WordPress Optional Password protection
WordPress Optional Stores the current WordPress session
Optional Stores the pixel density of the monitor used
WPML WordPress plugin Optional Stores the language selected
WPML WordPress plugin Optional Stores the language transmitted
PHP Required General session code
Matomo(Piwik) Optional Session cookie for recording statistics, to distinguish between users The cookie expires in one year.
Matomo(Piwik) Optional Session cookie for recording statistics, to distinguish between users The cookie expires in one year.
WPML WordPress plugin Optional Stores the last page visited.
WPML WordPress plugin Optional Stores the last page activated.
Wordfence WordPress plugin Optional Wordfence security plugin cookie for blocking unwanted visitors. The cookie wordfence_verifiedHuman serves to secure the website.
WordPress Optional Aid for remembering a user’s recurring data entries when they wish to comment on posts. The cookie wfvt_(followed by a unique number) serves to analyse user behaviour on our website, to enable us to improve our site.

Matomo


This website uses Matomo (formerly Piwik), an open source software, for the statistical analysis of visitor accesses. Matomo uses “cookies”, text files that are stored on your computer to analyse your use of the website. The information generated by the cookie about your use of this website is stored on our server. The IP address is anonymised immediately after processing and prior to storage. You can prevent the installation of cookies by configuring your browser settings accordingly. However, please note that in this case, you may not be able to use all the features of this website. You may choose not to have a unique web analytics cookie identification number assigned to your computer to avoid the aggregation and analysis of data collected on this website. To make that choice, please click below to receive an opt-out cookie.



You can specify here whether you agree to the storage of a unique web analysis cookie in your browser, to enable the website operator to record and analyse various statistical data.If you do not want this cookie to be stored, click the link above to store the Matomo deactivation cookie in your browser.